We always take into account the preferences and requirements of our customers and usually suggest the most suitable procurement strategies customized to the specific customer. However, the final decision always remains with the customer, as our main priority is to provide a quality professional service through a personalized approach to each customer..

We offer work with different types of orders to fill our customers' flower shipments:

Personalized standing order

A personalized standing order is usually placed with proven farms that offer a high quality flower. The customer can initiate a personalized standing order with a specific farm he prefers. Also, upon request of customer, our managers can ask well-established farms for the range of products available for confirmation as a standing order.

A personalized standing order is a mutual obligation between the farm and the customer. The farm undertakes to prepare on a regular basis each week by a certain day of departure from farm a specially agreed assortment, length, quantity at a fixed agreed price, and the customer in turn undertakes to pick up such personalized standard order on a weekly basis on a regular basis.

Usually, personalized standing orders are concluded for a minimum period of one year with the possibility of further extension or revision of any parameters..

The price for such orders is usually agreed at the time of their conclusion and remains fixed throughout the year.

As a rule, the customer can only request changes to a personalized standing order if there are quality problems with one of the varieties. In such a situation, the customer can request that the problematic variety be eliminated or replaced with another variety.

Weekly pre-order

We recommend that our customers place their orders in advance for guaranteed fulfillment. For example, if you are using our flower delivery service to Amsterdam, it is best to place your order about a week before the planned loading date. For other flower delivery destinations, order submission deadlines are discussed individually with each customer to ensure that the order is fulfilled in time to meet the customer's preferences and requirements.

On the basis of preliminary orders of our clients we form requests for the necessary assortment and send them to the farms with a request to confirm possible varieties, sizes, prices, quantities in advance. Once agreed with the farms, these items are displayed in the current order status for customers and then we proceed to purchase the remaining varieties on the daily open market.

Prices for these orders are usually negotiated each week and vary depending on market conditions.

Please note that orders can be conveniently submitted online via our website or app (iOS/Android), as well as via email. Daoflowers has developed a special ordering interface that allows our customers not only to place orders, but also to specify their preferences regarding country of origin, farms, flower varieties, length/grade, etc.

Purchase of daily offers and promotions from our web platform

In addition to the fulfillment of standing and pre-orders, farms often have large quantities of flower products that we offer our customers to buy on our online offers web platform. Every day our system processes about 200-250 offers from Ecuadorian, Colombian and Kenyan farms, analyzing and selecting the necessary varieties to fulfill our customers' current orders. The remaining positions are then uploaded to our web platform of online offers for further free sale on the market. As a rule, you can always find many interesting offers in both regular and shortage positions/varieties at quite attractive prices.

The marketplace is open every day except Saturday/Sunday. Offers from Kenyan farms are available for purchase between 12:00-13:00 and 16:00 Kenyan time. Availabilities from Ecuadorian and Colombian growers are available for purchase from 7:00 am until approximately 12:00 pm Ecuadorian/Colombian time. During holiday deliveries, depending on the situation on the flower market, flower purchases may also be made on Saturday and sometimes Sunday for better and more complete fulfillment of our customers' orders.

The service is available both on our website and in a mobile application (iOS/Android). Customers select the items they are interested in from a various offers and request specific positions from the farm at a specified price and quantity.

Prices can change every day due to market conditions, production cycles, demand and supply.

Contract order for the holiday period

Contract orders are typically sent to farms several weeks prior to the scheduled delivery date of the shipment to the airport. Based on customer orders for the holiday period, as well as purchasing statistics from previous years, we generate pre-contract requests to ensure holiday deliveries can be fulfilled. Once we receive pre-confirmation of a contract order from the farms, we can begin purchasing missing items from the farms ' daily offers.

Prices for contract orders are almost always quite high, but the customer is virtually guaranteed to receive the required volume and positions of interest.

Most of our customers prefer to combine work with different types of orders. This approach allows us to optimize the result of purchases both in terms of quality and pricing. At the same time, the customer constantly monitors the current status of the order, provides daily additional instructions and clarifications, keeps a finger on the pulse of the purchase and participates in the process as much as possible.

We are in constant dialog with our customers. Before placing an order, we advise you to discuss your purchasing strategy with our managers. In this way, we will try to meet your requirements and preferences precisely, and we can advise you on possible adjustments.